VoidX- Request within 3 days of purchase, with proof of purchase and a valid reason.
- Subscriptions can't be refunded once the service period has begun, unless stated otherwise.
- Requests go through a ticket in our Discord. Approved refunds are processed within 10 days.
A quick summary to help you read. The full refund policy below is what applies.
Refund Eligibility
Refunds are available for eligible purchases made within 3 days of the transaction date.
Subscriptions are non-refundable once the service period has begun, unless otherwise stated.
To qualify for a refund, the request must include proof of purchase and a valid reason.
How to Request a Refund
Refund requests must be submitted via our Discord server.
Include your order details, transaction ID, and the reason for your request.
Refunds will be processed within 10 days after the request is reviewed and approved.
Non-Refundable Items
Fees related to processing, administrative tasks, or third-party services are non-refundable.
Digital products or services that have already been accessed or delivered are not eligible for refunds.
Discretionary Refunds
We reserve the right to issue refunds at our sole discretion.
If a refund is granted for a subscription, the remaining service period will be canceled.
Contact for Refunds
For any refund-related questions or concerns, create a ticket in our Discord server.
Questions about this policy?
Open a ticket in our Discord and we'll help you out.